The Customer Software Solution:
Freshdesk Philippines
Foster meaningful connections between clients and agents across multiple channels seamlessly integrated within a single platform. Elevate and optimize your client’s inquiry process by implementing this innovative customer software solution ensuring a delightful and exceptional experience. Partner with i4 Asia, a Freshworks Philippines Platinum Partner, today!
Ticketing
Enjoy easy access to inquiries in the form of manageable tickets for your agents.
Self Service
Access quick solutions knowledge base & forums, reducing repetitive tickets for support terms & freeing them to tackle complex issues.
Collaboration
Reach outstanding solutions when you have multiple teams working on complex inquiries.
Analytics
Monitor business reports and make changes to see a rise in satisfied customers.
Omnichannel
Track and manage inquiries from various channels into one single view to boost company’s productivity.
Customization
Define the way you handle customer’s concerns by adapting Freshdesk to your working style.
Automation
Freshdesk’s AI can cover the simple tasks so you can focus on the more intricate ones.
Security
Keep your company’s and your client’s information secure with Freshdesk’s enterprise-grade security system.
Why choose Freshdesk as your Customer Software Solution?
Give your clients the best service that they deserve. Requests they make on different platforms will be converted into tickets then swiftly processed through an Omnichannel. Freshdesk ensures more solutions and quicker completions with self-service options and automated responses for common tasks. This customer software solution presents a delightful experience for both company and clients with its high-class security and enhanced productivity.
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